Our Terms & Conditions

Eco Renew Energy Terms and Services

Effective Date: 07/01/2024

1. Introduction

Welcome to Eco Renew Energy (“Company,” “we,” “us,” “our”). These Terms and Services (“Terms”) govern your use of our services and products, including the purchase and installation of solar energy systems. By engaging with our services or purchasing our products, you agree to these Terms. Please read them carefully.

2. Definitions

"Services" refers to the consultation, sale, installation, and maintenance of solar energy systems."Products" refers to solar panels, inverters, batteries, and other related equipment sold by us."Customer," "you," and "your" refer to the individual or entity purchasing our products or using our services.

3. Purchase and Installation

3.1. Agreement to Purchase: By placing an order, you agree to purchase the specified Products and Services from us as outlined in the sales agreement or invoice.3.2. Installation Schedule: We will provide an estimated installation schedule. While we strive to meet these timelines, delays may occur due to unforeseen circumstances. We will keep you informed of any changes.3.3. Site Access: You agree to provide us with reasonable access to your property for installation and maintenance purposes. You must ensure that the installation area is clear and accessible.

4. Payment Terms

4.1. Pricing: All prices for Products and Services are as stated in the agreement or invoice. Prices may be subject to change based on market conditions.4.2. Payment Schedule: Payment terms will be detailed in the sales agreement. We accept various forms of payment as outlined in the agreement.4.3. Late Payments: Late payments may incur interest charges as specified in the agreement. We reserve the right to suspend or terminate services for overdue payments.

5. Warranty and Returns

5.1. Product Warranty: We offer a limited warranty on Products, covering defects in materials and workmanship. The warranty period and conditions will be specified in the product documentation.5.2. Service Warranty: We provide a warranty on installation services to ensure proper performance and workmanship. The warranty period and conditions will be outlined in the service agreement.5.3. Returns and Exchanges: Products may be returned or exchanged in accordance with our return policy, which will be provided separately.

6. Customer Responsibilities

6.1. Compliance: You agree to comply with all local, state, and federal regulations related to solar energy systems.6.2. Maintenance: Regular maintenance of your solar system is your responsibility. We may offer maintenance services under a separate agreement.6.3. Safety: You must ensure that the installation area remains safe and free from hazards that could affect the performance or safety of the solar system.

7. Limitation of Liability

7.1. Limitation: Our liability for any claims arising from the purchase or use of our Products or Services is limited to the total amount paid for the affected Products or Services.7.2. Exclusions: We are not liable for indirect, incidental, or consequential damages arising from any use or inability to use our Products or Services.

8. Termination

8.1. Termination by Us: We may terminate our agreement with you if you breach these Terms or fail to comply with payment terms.8.2. Termination by You: You may terminate the agreement in accordance with the terms specified in the sales agreement. Termination may incur fees as specified in the agreement.

9. Privacy

9.1. Data Collection: We collect and use personal information in accordance with our Privacy Policy. By using our Services, you consent to our data practices as described in the Privacy Policy.

10. Governing Law

10.1. Jurisdiction: These Terms are governed by the laws of the state in which our business is located, without regard to its conflict of laws principles. Any disputes will be resolved in the courts of that state.

11. Changes to Terms

11.1. Modifications: We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website or notifying you directly.

12. Contact Us

12.1. Questions or Concerns: If you have any questions or concerns regarding these Terms or our Services, please contact us at:Eco Renew Energy 7 Hoyer Lane, Bella Vista, AR 72714. Email us at [email protected] or Call us at 479-326-7861

By purchasing our Products or using our Services, you acknowledge that you have read, understood, and agreed to these Terms and Services.

07/01/2024

Eco Renew Energy